When ordering products from TheOcalaOnlineMall.com website your orders will not be shipped until payment has been confirmed.  Additionally, your credit card will be billed by Vortexual Dreams Production, Inc. since TheOcalaOnlineMall.com website is owned and operated by Vortexual Dreams Production, Inc.

All orders are forwarded to the appropriate online store with shipping and item orders.  All shipping and ordering issues will be the sole responsibility of that store entity.  However, if there is an issue such as canceling the order, it must be received no more than 24 hours after the product is ordered.

Additionally, items are usually shipped within 24 - 72 hours following confirmation of payment information unless the product ordered is temporarily out of stock with the appropriate online store.  For specifics related to payments please contact us first unless directed by the online store fulfilling the order.

In rare cases, you may be directed to contact the store directly regarding customized ordering options.  Any payment arrangements made between the seller and yourself will remain between each party and will not have any direct or implied responsibility by The Ocala Online Mall or Vortexual Dreams Production, Inc.